Pay Range Minimum
Job Code:

*This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week.

JOB DESCRIPTION: The Contact Tracer interviews employees diagnosed with COVID-19, and calls all contacts of anyone diagnosed with COVID-19, determines exposure, assesses symptoms, refers for testing according to established protocols, and provides them with instructions for isolation or quarantine. Maintains ongoing communication with contacts to assess symptoms, ensure compliance with quarantine, and determine social support needs and/or handle reporting of issues that arise. Completes data entry tasks and reporting for each case. Complies with Department training regarding confidential information related to personal information. Work hours may vary and will include evenings and weekends. Performs other related duties as required.
MINIMUM QUALIFICATIONS: A high school diploma or equivalent. A bachelor's or advanced degree, with experience in public health, research interviewing, and sciences is preferred. Ability to speak, read, and write English clearly and concisely. Fluency in a second or multiple languages would be a plus. Ability to exhibit a professional, positive attitude and independent work ethic. Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress. Sound judgment and ability to problem solve required. Ability to handle confidential information with discretion and professionalism. Proficiency with computers and data entry into electronic tracking systems.

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.


Emory University is dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran's status, or any other factor that is a prohibited consideration under applicable law.

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