*This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week.
JOB DESCRIPTION: Serves as a resource for the university community on all matters related to student academic records and associated policies and procedures. Provides front line expertise in transcript production, certifications or diplomas for students and alumni on behalf of the university. May provide academic information to students, alumni, faculty and staff. Researches problems relating to transcripts, certifications or credentials. Requests and prepares official and unofficial academic transcripts for students and alumni. Researches inquiries related to enrollment and degree verification provided by the Office of the Registrar of the National Student Clearinghouse. Provides front-line functional expertise for over 60 academic departments and ten schools for the student records system. Resolves enrollment and scheduling algorithm discrepancies and provides reports and other information related to students and the academic programs of the university. Maintains data in the university student records database and corrects discrepancies. May work with school liaisons to distribute diplomas and participate in university and school commencement programs and preparation. Performs related responsibilities as required.
MINIMUM QUALIFICATIONS: A high school diploma or equivalent and three years of administrative support/customer service experience. Computer applications and experience in a university records environment preferred.
DATE CREATED/MODIFIED/REVIEWED: 10/22/07 DRS
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
This is an equal employment opportunity, and Emory is an affirmative action employer. Emory does not discriminate in employment on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability or veteran/Reserve/National Guard status.
