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Pay Range Minimum |
Job Code: |
LA48 |
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Hourly: |
$22.6 |
FLSA*: |
Non-Exempt |
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Monthly: |
$3,916.67 |
Grade: |
329 |
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Annually: |
$47,000 |
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*This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week.
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JOB DESCRIPTION: The Network Operations Center (NOC) Associate is a central university office position that supports the configuration, installation, maintenance, and troubleshooting of network services and devices. Reporting to the NOC Manager, Run or Build Manager of Network Services, the NOC Associate interacts with others to resolve issues within a timely manner. Installs, configures, maintains, and troubleshoots network services and devices. Interacts with customers to resolve network issues. Performs inspections and upgrades. Develops and maintains documentation. Has strong technical aptitude about troubleshooting and testing activities related to network services. Has the aptitude to perform troubleshooting, testing, scripting and coding. Assists with systems, and executes modifications/changes to configurations within change control guidelines. Performs other related duties as required.
MINIMUM QUALIFICATIONS: A high school diploma or equivalent, and relevant IT coursework. |
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the personnel so classified. |
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Emory is an EEO Employer-Disability/Veteran. Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. |