Pay Range Minimum
Job Code:

*This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week.

JOB DESCRIPTION: Participates in the collaboration with clients to identify, document, and understand their requirements and needs. Documents requirements in formal and structured artifacts. Participates in the recommendation and development of reliable, efficient, and cost-effective solutions. Continues to help advance collaborative partnerships. Serves as advocates for the client and is viewed as a trusted consultant. Enacts preventive measures to assist in minimizing risks to the client's technology environment. Diagnoses and resolves client-based hardware and software issues. Sets up new computers and installs software and hardware. Contributes to the overall management and architecture of the client information technology environment. Researches and develops department-specific practices in the application of technology for client-based hardware, peripherals, and hardware and possesses an understanding of client-based information technology and its application in an academic environment. Performs related responsibilities as required.
MINIMUM QUALIFICATIONS: A high school diploma or equivalent. One year of information technology experience. Proficient with Windows and/or Macintosh desktop operating system and PC and/or Macintosh hardware.

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.


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