Pay Range Minimum
Job Code:

*This is an Exempt position. Employees in this position are paid a salary on a monthly basis and are not eligible to receive overtime pay.

JOB DESCRIPTION: Provides each Research Administration Services (RAS) unit with a dedicated staff member to provide guidance, quality control, and communication. Serves as a faculty advocate, RAS ambassador, and problem-solver with dual reporting to the RAS AVP and the local RAS Director. Collaborates with RAS administrators to identify problems and facilitate a timely resolution. Develops and maintains relationships with PIs, focusing on both the RAS contact and interactions throughout the research administration supply chain. Provides support to faculty to access and understand research administration systems and procedures (research administration onboarding). Leads and facilitates or assists in the resolution of PI problems or concerns. Serves as the key point of contact/navigator for multi-PI awards across RAS units. Coordinates communication for cross-cutting/collaborative proposals and/or awards. Proactively presents proposals for system/service improvements to RAS leadership, including the RAS process improvement Board (RAS Analyze Plan Implement Disseminate or RAPID). Serves as a liaison to ORA Dragon Team (devoted to continuously identifying, investigating, and prioritizing challenges related to research operations at Emory), as appropriate. Communicates regularly with RAS leaders and staff to ensure faculty needs and expectations are consistently met or exceeded. Communicates challenges, issues, and/or delays throughout the ORA supply chain. Performs related responsibilities as required.
MINIMUM QUALIFICATIONS: Bachelor's degree and five years of business management, research administration, or related experience OR an equivalent combination of education, training, and experience. Demonstrated experience collaborating with multidisciplinary teams to resolve complex problems. Excellent oral and communication skills. Superior problem-solving and collaboration skills. Microsoft Office, PeopleSoft, and Cayuse experience preferred. PREFERRED QUALIFICATIONS: Experience with NIH and other agencies' pre-award proposal submission and post-award management duties. A strong aptitude for and a demonstrated ability to develop and maintain positive and productive relationships with faculty, staff, partners, and other stakeholders. Demonstrated strong critical thinking and analytical skills; specifically, the ability to analyze/interpret data and make recommendations. Demonstrated process improvement and project management experience. Direct experience in one or more areas of research administration. Experience implementing business process improvements using Lean, Six Sigma, or Kaizen.

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.


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