Pay Range Minimum
Job Code:
WA25
Hourly:
$15
FLSA*:
Non-Exempt
Monthly:
$2,600
Grade:
226
Annually:
$31,200

*This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week.

JOB DESCRIPTION: Supports one or more program within Transportation and Parking Services (TPS): transportation, parking, or fleet programs. Serves departmental customers to identify appropriate permit, commute alternative program, or fleet product or service needs. Answers inquiries from faculty, staff, students, healthcare, and visitors. May participate in promotional activities for transportation, parking and fleet programs to the Emory community. Communicates with customers to resolve parking, transportation, or fleet problems or issues. Uses TPS systems and customer relations management system, parking management systems, access control systems, transportation systems and related tools to process transactions, review issues, and track customer information. Performs other related duties as required.
MINIMUM QUALIFICATIONS: A high school degree or equivalent and three years of experience in customer service, parking or transportation.

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER:

Emory University is dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran's status, or any other factor that is a prohibited consideration under applicable law.

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